now i am going to tell you something about my wonderful native country Sweden. The country of freedom, opertunities and equality. that might be true but there is something it really lacks though, and that is humanity and compassion. I dont think i can think of a colder place physically. Specially not when it comes to stockholm. Maybe it is a big city thing, i am not sure, and it would be intressting to know from you also living in big citys if you recognise the situation. I dont think i have ever been treated with the same ignorance in other places though...
Anyway here is what happend:
I was going to take the train back to the town where i study this afternoon. I had booked in advance and everything (and payed over 80 euro for the damn ticket, wich is really crazy).Then i was runnig a bit late, wich i usually do, because i had been seeing a friend that i had just one hour to spend with. Sometimes i am lucky and manage to get out of those kind of situations, i catch the train with one second to go, or it is running late or something. today i was not so lucky. I had a few minutes to get my ticket out from the machine. it wouldnet accept my bookingnumber no matter how i tryed so i decided to take a run directly for the train. I ran like crazy ( and i am not exactly an athlete) and saw the train pulling of the satation just as i camed up the stairs to the platform. fuck. ok so i better go down and talk to the trainpeople and see if they could have a heart to put my on a nother train. In my dreams of course. they didnt have a heart at all. Ok, i did find out that i had missed a number becuase i wrote it under the rest of the booking number. I should have been there earlier, i should have went straight to the train and all that, i know that very well and i am a clumsy and unorganised person. But i dont think i need to be treated wich such a disrespect and ignorance just because of that. the first women was looking coldly at me as if i was stupid.
" we can not give you a nother ticket, this one is used now"
"No it is not fucking used, i am still standing here, cant you see that?!".
I didnt say that of course, i tryed the soft line.
"cant you make an exception, this was my last money that i bought this ticket with?"
but she just kept the stoneface and sent me to her boss. She was even worse.
"but how could the number not come up, didnt you acctually come here after the train had leaved? and
"normal people would be here a while before the train leaves and try diffrent ways to get to the ticket". she talked to me like i was 2 years old, or as if i was mental. maybe i seemed mental as well cause by now tears was coming up my eyes, wich it usually does when I am angry and disapointed. i wanted to yell at her but i just said as controlled as i could
"well theres not much to then is it?" and left. I was so angry and sad,both at myself for messing up and at her for being so horrible, that i couldnt help crying there in the middle of the station. I went outside the entrance to get some air and think but the tears kept coming. Lots of people where passing by all the time but do you think anyone stoped to ask how i was? Not a single one. Some pepole looked me straight in the face but they didnt show with any expresion that they even noticed that i was crying. I hated stockholm so much at that moment that i wanted to run away and never come back.
how can we let it be like this? i dont mean that they had to give me a new ticket, i understand their stupid policy (even though nobody is going to go by train anymore when they ruin you to go on a tree hour journey and when they treat their customers like shit). I just ask for at least a bit of understanding and compasion. instead of being suspicious and rude and cold they could have said
"well i am sorry we cant help you, it was to bad for you that you missed the train."
It isnt that fucking hard to be human even if you work in a capital for a evil moneyfocused comapany.
I hope someone is going to have the energyto read all this, it becamed pretty long. But i guess i needed to get it out of my system.
Tomorrow i will take the bus home, there they have nice smalltown drivers who acctually talk to their passangers and smile at them.
